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Customer Care Center

You are our main concern!We appreciate your inquiries, opinions, suggestions, and complaints. Therefore, we have established a Customer Care Center to serve you and meet your needs, and proceed the procedures with the related departments in the company and inform you of all actions taken in the shortest possible time.

To help us give you the best service , always call us when you have any question or facing any problem

For submitting a complaint please use the form below:

If you are unsatisfied with the Company's response to your complaint, you can file a complaint to SAMA and the Insurance Disputes Committee using the links below:

Consumer Protection Department

Insurance Disputes Committee

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